+44 (0) 207 82 85 602 info@mcliniclondon.co.uk

MEDICAL&AESTHETICS CLINIC PRIVACY & COOKIES POLICY

 

1. Introduction

• We are committed to protecting the privacy of our customers and website visitors. In this policy we explain how we will treat your personal information.
• We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this
policy, you consent to our use of cookies in accordance with the terms of this privacy policy.

2. Collecting personal information

We may collect, store and use the following kinds of personal information:
• information that you send to us through the website e-mail
• information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
• information that you provide to us when registering with our website (including your email address).
• information that you post to our website for publication on the internet (including your user name, profile pictures and reviews);
• any other personal information that you choose to send to us

Before you disclose to us the personal information of another person, you must obtain that person’s written consent to both the disclosure and the processing of that personal information in accordance with this policy.

3. Using personal information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
We may use your personal information to:
• administer our business and website;
• personalise our website for you;
• provide services to you;
• send statements, invoices and payment reminders to you, and collect payments from you.
• send you email notifications that you have specifically requested;

• We do not provide third parties with any information about our users
• deal with enquiries and complaints made by or about you relating to our website
• keep our website secure and prevent fraud
• verify compliance with the terms and conditions governing the use of our website.

If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us with consensual agreement.
We do not supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

4. Disclosing personal information

We may disclose your personal information to any of employees of M&AC London Ltd , as necessary for the purposes set out in this policy.
We may disclose your personal information after obtaining your consent:
• To the extent that we are required to do so by law;
• in connection with any ongoing or prospective legal proceedings
• in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
• to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling
• to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

5. Retaining personal information

Personal information that we process for any purpose or purposes shall not be kept for longer than 10 years is necessary for that purpose or those purposes.
Not withstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:
• to the extent that we are required to do so by law
• if we believe that the documents may be relevant to any ongoing or prospective legal proceedings
• in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

6. Security of personal information

• We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
• We will store all the personal information you provide via our website on our secure (password protected) servers.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

7. Amendments

We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
We may make changes to this policy. It is not our policy to notify users by email or through the private messaging system on our website.

8. Your rights

• Please be aware that you have the following data protection rights:
• The right to be informed about the personal data the Company processes on you;
• The right of access to the personal data the Company processes on you;
• The right to rectification of your personal data;
• The right to erasure of your personal data in certain circumstances;
• The right to restrict processing of your personal data;
• The right to data portability in certain circumstances;
• The right to object to the processing of your personal data that was based on a public or legitimate interest;
• The right not to be subjected to automated decision making and profiling; and
• The right to withdraw consent at any time.

9. Third party websites

Our website includes hyperlinks to, and details of, third party websites.
We have no control over, and are not responsible for, the privacy policies and practices of third parties.

10. Updating information
Please inform us if the personal information that we hold about you needs to be corrected or updated.

11. About cookies

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
We use both session and persistent cookies on our website.
we use Cookie Consent to help us comply with the EU regulations regarding usage of website cookies
We use cookies for analytics purposes carried out by Google Analytics. It means we send these analytics cookies to Google servers.

We use Google Analytics to analyse the use of our website.
Our analytics service provider generates statistical and other information about website use by means of cookies.
The information generated relating to our website is used to create reports about the use of our website.
Our website also uses third party cookies from the following websites and services: Instagram, Google Analytics.

Blocking cookies:

Most browsers allow you to refuse to accept cookies; for example:

• in Firefox (version 51) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
(b) in Chrome (version 56), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.
• Blocking all cookies will have a negative impact upon the usability of many websites.
• If you block cookies, you will not be able to use all the features on our website.
Deleting cookies

You can delete cookies already stored on your computer; for example:

(a) in Firefox (version 51), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
(b) in Chrome (version 56), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.

Deleting cookies will have a negative impact on the usability of many websites.
Our details
Our trading name is Medical & Aesthetic Clinic London LTD
Medical & Aesthetic Clinic London (UK) Limited is a company registered in England and Wales under registration 09784047 with its registered office at Medical & Aesthetic Clinic London, 48 Warwick Way , Pimlico, London, SW1V 1RY, United Kingdom.
You can contact us by writing to the business address given above, by using our website contact form.

TERMS AND CONDITIONS
By accessing this site, you signify your acceptance to the terms and conditions listed below.
REGISTERED COMPANY
Medical & Aesthetic Clinic London Limited is a registered company established under and governed by English law. The services described are provided in England and the statements made on this website are governed by English law. Registered in England under company number: 09784047 registered address: 48 Warwick Way , Pimlico, London, SW1V 1RY.
DISCLAIMER
Medical & Aesthetic Clinic London has made all reasonable efforts to ensure that the contents of this website are true and accurate in all material respects. Medical & Aesthetic Clinic London shall not be liable for any loss or damage in connection with the content of the website. Medical & Aesthetic Clinic London does not guarantee that the website will be error-free, omission-free, uninterrupted or without delay.
Whilst Medical & Aesthetic Clinic London makes all reasonable attempts to exclude viruses from the website, we cannot guarantee that the website will be virus free and accept no liability in the unlikely event that the website is not virus free.
Users are recommended to take appropriate safeguards before downloading information from this website.
The information contained on the website has been prepared for general guidance only; it does not constitute professional medical advice. Users should contact Medical & Aesthetic Clinic London directly for advice concerning specific matters before making any decision.
CONDITIONS OF USE
Due to the changing nature of laws, regulations and the content of this website, please ensure that you regularly review all disclaimer and data protection statements posted on this site. Your continued usage of this website will be considered acceptance of any changes made.

COPYRIGHT
The content of this site belongs to Medical & Aesthetic Clinic London. No part of its content or images may be used without express written permission from Medical & Aesthetic Clinic London.
DATA PROTECTION
Medical & Aesthetic Clinic London strives to comply with the terms of the Data Protection Act 2018 and medical confidentiality guidelines.
If you have any concerns about data protection at Medical & Aesthetic Clinic London or would like further information then please contact us, via Email: info@mcliniclondon.co.uk

YOUR RIGHTS UNDER THE DATA PROTECTION ACT
If you still have concerns about the processing of the information or your rights as an individual, please contact:
Medical & Aesthetic Clinic London
48 Warwick Way
Pimlico
London
SW1V 1RY
Telephone :0207828 5602

DATA COLLECTION AND STORAGE
All personal data communicated to and from the Patient are private and confidential and stored on our computer and manually with Data protected passwords.

EMAIL ENQUIRIES
Where you request clinical information from us concerning services at Medical & Aesthetic Clinic London this will be transmitted back to your email address unless you explicitly request that we convey it through a different medium e.g. by post. Email is inherently unsafe and the Clinic can take no responsibility for transmitting data electronically.

PROCESSING YOUR ENQUIRIES
Medical details you send to us electronically for assessment of your condition, arrangement of appointment or any other purpose may be transmitted to Consultants with admitting rights at Medical & Aesthetic Clinic London for their professional opinion.
By sending us your details, health records etc. you consent and accept that it may be necessary for us to forward these clinical details electronically or in other formats.

We regret that we are unable to process any medical record disclosure requests submitted via the internet.
Medical & Aesthetic Clinic London has made all reasonable efforts to ensure that the contents of this website are true and accurate in all material respects.
Medical & Aesthetic Clinic London shall not be liable for any loss or damage arising in connection with the content of the website. The London Clinic does not guarantee that the website will be error-free, omission-free, uninterrupted or without delay.
Medical & Aesthetic Clinic London makes all reasonable attempts to exclude viruses from the website, we cannot guarantee that the website will be virus free and accept no liability in the unlikely event that the website is not virus free.
Users are recommended to take appropriate safeguards before downloading information from this website.
The information contained on the website has been prepared for general guidance only; it does not constitute professional medical advice. Users should contact Medical & Aesthetic Clinic London directly for advice concerning specific matters before making any decision.
The website contains hypertext links to third party websites. Medical & Aesthetic Clinic London cannot provide any warranty (express or implied) as to the accuracy or source of information contained on these websites. Hypertext links from Medical & Aesthetic Clinic London website to third party websites do not constitute any endorsement of these third party organisations.

M Clinic London